Articles · 68

Data and AI law, read from the actual text

Data and AI law, read from the actual text, is AIPDPA's series of 68 articles on situations Thai organisations really face. Each reads the PDPA, PDPC notifications, TDPG 4.0 and related laws together, for DPOs, legal and HR teams, with the legal text quoted word for word.

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An HR officer sorts a stack of printed job applications while a colleague checks a score sheet beside her.HR and employee data

AI in hiring and staff evaluation: what HR must watch

Tools that read CVs, score interviews or rank employees must satisfy both the PDPA and the PDPC's AI guideline. If the results reach Europe, Annex III of the EU AI Act adds another layer. We set the three sources side by side and turn them into steps an HR team can actually follow.

14 October 2026 · 11 min read
A customer service officer sorts data subject requests against a deadline calendar.PDPA in practice

Access, Erasure, Objection: Answering Data Subject Requests on Time Under Thailand's PDPA

Each kind of PDPA request runs on its own clock: 30 days for a copy, 90 days for erasure, immediately for an objection to marketing. This article sets out the deadlines from the legal texts, how to verify the requester, when you may refuse, and a step-by-step playbook from intake to close.

14 October 2026 · 12 min read
A diptych: a conveyor of identical envelopes on the left, a human hand lifting one envelope out on the right.AI at work

When a customer asks a human to review an AI decision: what Thai businesses must do

A loan declined in three minutes, a claim flagged as fraud, a seller account suspended. The customer asks: who decided, and can a person look again? The answer sits in two places: rights the PDPA already gives, and what the PDPC's AI guideline recommends on top.

14 October 2026 · 9 min read
An IT team in a Bangkok office meets late at night to handle a data breach.Data breaches

A Data Leak at 2 a.m.: The First 72 Hours, Hour by Hour, Under Three Thai Laws

The clock starts when you become aware, not when the investigation ends. An hour-by-hour playbook that puts the PDPA, the 2022 breach notification, the Computer-Related Crime Act and the Cybersecurity Act on one timeline.

14 October 2026 · 13 min read
A folded letter on an ivory envelope beside a plain red wax seal, shot with shallow depth of field on a wooden desk.Data breaches

What the Breach Letter to Affected People Must Say

The PDPC Office reads your regulatory notice with a trained eye. Your customers read their letter while wondering whether their bank account is safe. Clause 10 of the 2022 Notification sets four things you must tell them; the rest is the craft of writing so people know what to do next.

14 October 2026 · 11 min read
A top-down desk with a printed drill timeline, a stopwatch, a phone with a blank screen and sticky notes.Data breaches

A Half-Day Data Breach Drill for the Whole Company

Response plans that have never been rehearsed tend to fail at the very first question: when did the company actually become aware? Here is a four-hour drill script, scenarios adapted from the PDPC Office's own examples, and scoring tied to the legal deadlines.

14 October 2026 · 11 min read
A condominium manager and a security guard check the footage access log in the building's CCTV control room.PDPA in practice

CCTV in offices, shops and condos: what the PDPA expects

The duty to inform under Section 23 starts when the camera starts recording. What a sign needs to say, how long to keep footage, who may watch it, and what to check before handing it to police or a customer.

14 October 2026 · 10 min read
A collections officer in a Bangkok office sits at her laptop in the early evening, a printed customer list beside her.AI at work

Staff Pasted Customer Data into ChatGPT: What Four Thai Rulebooks Say

One paste into a public chatbot, read against four Thai texts: the PDPC's AI guideline, ETDA's generative-AI guideline, PDPA Sections 28–29, and the Trade Secrets Act.

14 October 2026 · 12 min read
A child's school backpack, a tablet with a blank screen and coloured pencils on a wooden school bench in morning light.PDPA in practice

Children's Data in Thailand: Whose Consent Counts, the Child's or the Parent's?

Section 20 of the PDPA says who consents for a child. But the first question is whether you need consent at all, and the PDPC Office has already answered both questions for a bank and for the education sector.

14 October 2026 · 11 min read
Two Thai public-sector IT officers compare a printed cloud service contract against a laptop, with server racks visible behind a glass wall.Cloud and cross-border data

Moving to the cloud: who Thailand's 2024 cloud security standard binds

The NCSA cloud cybersecurity standard took effect on 11 September 2026. Government agencies, critical information infrastructure operators and the cloud providers that serve them now have to classify data, pick certified providers and write tighter contracts.

14 October 2026 · 10 min read
An HR officer reviews a job application form across the desk from a candidate in a retail company office.HR and employee data

How Far Can You Check a Job Applicant's Criminal Record? Thailand's 2023 Rules and the PDPC's Answer to the Thai Bankers' Association

A "no criminal record found" certificate does not count as criminal record data. A "prosecutor decided not to prosecute" entry does. The consultation answer to the Thai Bankers' Association draws lines any HR team can use tomorrow.

14 October 2026 · 16 min read
A close-up of a hand holding a phone with blurred chat bubbles against evening city lights in Bangkok.AI at work

Customer-service chatbots under the PDPA: what to tell users and how long to keep chats

Customers type their names, phone numbers, order numbers, sometimes their medical history. Every line is personal data your chatbot collects. Here is what Thailand's PDPA and the PDPC's AI guideline say about it.

14 October 2026 · 10 min read

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Phuwara Krobtaku

Who stands behind this guide?

Written by the AIPDPA legal team · Content owner: Phuwara Krobtaku, Attorney-at-law · Thai Barrister-at-Law · technology & intellectual property counsel

Lawyer's licence no. 477/2558 · Thai Barrister-at-Law · LL.M. in Intellectual Property & IT Law (Gold Medal)