Articles · 17

PDPA in practice articles

PDPA in practice articles are 17 AIPDPA pieces that quote Thai law word for word and say what organisations must do. They suit DPOs, legal teams and business owners, who get answers with the legal text and links to read further.

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PDPA in practice · page 1 of 2

A small neighbourhood shop front at night with a dome CCTV camera mounted above the door.PDPA in practice

CCTV already installed? Secure it in seven steps this week

NCSA's guideline gives seven starter steps for owners who have cameras but have not secured them. Here they become a day-by-day plan: who does what, a rough time estimate, and which parts are advice and which are PDPA duties.

16 October 2026 · 16 min read
A pictogram-only CCTV notice sign beside the glass entrance of a condominium lobby in soft morning light.PDPA in practice

CCTV Signs, Privacy Notices and Footage Requests

The sign at the door says who is recording and why. A request to see footage needs a process, not just a sign. This article walks through both, following the NCSA guideline and PDPA.

16 October 2026 · 16 min read
A tidy server aisle with rows of storage racks under cool blue light, with no people in the frame.PDPA in practice

How Many Days of CCTV Footage to Keep, and How Much Disk It Takes

The NCSA guideline gives no fixed retention figure, but it does give a storage formula. This article joins the two so you can decide before you buy a recorder.

16 October 2026 · 16 min read
A customer service officer sorts data subject requests against a deadline calendar.PDPA in practice

Access, Erasure, Objection: Answering Data Subject Requests on Time Under Thailand's PDPA

Each kind of PDPA request runs on its own clock: 30 days for a copy, 90 days for erasure, immediately for an objection to marketing. This article sets out the deadlines from the legal texts, how to verify the requester, when you may refuse, and a step-by-step playbook from intake to close.

14 October 2026 · 12 min read
A condominium manager and a security guard check the footage access log in the building's CCTV control room.PDPA in practice

CCTV in offices, shops and condos: what the PDPA expects

The duty to inform under Section 23 starts when the camera starts recording. What a sign needs to say, how long to keep footage, who may watch it, and what to check before handing it to police or a customer.

14 October 2026 · 10 min read
A child's school backpack, a tablet with a blank screen and coloured pencils on a wooden school bench in morning light.PDPA in practice

Children's Data in Thailand: Whose Consent Counts, the Child's or the Parent's?

Section 20 of the PDPA says who consents for a child. But the first question is whether you need consent at all, and the PDPC Office has already answered both questions for a bank and for the education sector.

14 October 2026 · 11 min read
A large sheet of paper with hand-drawn boxes and arrows, coloured markers, sticky notes and a coffee cup, seen from above.PDPA in practice

Data Mapping in One Week: From Nothing to Your First RoPA

Most companies do not get stuck on the RoPA template. They get stuck because nobody knows where the data goes. This plan splits the work by day so each team maps its own data, then turns the map into a section 39 record within a week.

14 October 2026 · 8 min read
An online retailer's marketing team discusses its customer list before sending a new promotion.PDPA in practice

Marketing to Existing Customers in Thailand: When You Need Consent, and When You Don't

Your marketing team has a customer list, a LINE Official Account and an ad pixel on the website. Before every send, someone asks whether consent is needed. This article lines up PDPA sections 19, 24 and 32 with the TDPG 4.0 guidelines and a published PDPC consultation answer to show where the line actually falls.

14 October 2026 · 12 min read
A Thai market stall owner arranges vegetables at dawn, with a small customer notebook on the counter.PDPA in practice

PDPA for Small Shops and SMEs: The First 10 Steps

A notebook of delivery customers, a LINE group of regulars, a camera over the till, files on three staff. A small shop holds every kind of personal data a big company does. The good news: most of the work is done once, if you know where to start.

14 October 2026 · 9 min read
A customer's hand holds a phone up to a small QR-code standee on a café counter.PDPA in practice

How to Write a Privacy Notice People Actually Read

Most privacy notices run to ten pages, are copied from a template, and nobody finishes them. Thai law does not ask for that. Section 23 requires six things; the rest is writing.

14 October 2026 · 9 min read
A macro shot of a fountain-pen nib signing a contract page, with the contract text fully out of focus.PDPA in practice

Data Processing Agreements: The Clauses You Cannot Leave Out

Your payroll bureau, cloud CRM and email agency are all data processors, and Thailand's PDPA requires an agreement with every one of them. Yet most service contracts say nothing about personal data at all.

14 October 2026 · 9 min read
A single lit aisle in a records archive, between grey steel shelves of labelled archive boxes.PDPA in practice

A Retention Schedule an Auditor Will Accept

“We keep personal data only as long as necessary” cannot be audited. An auditor wants a table that shows, row by row, how long each dataset is kept, when the clock starts, which law justifies it, and who deletes it at the end.

14 October 2026 · 11 min read

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Phuwara Krobtaku

Who stands behind this guide?

Written by the AIPDPA legal team · Content owner: Phuwara Krobtaku, Attorney-at-law · Thai Barrister-at-Law · technology & intellectual property counsel

Lawyer's licence no. 477/2558 · Thai Barrister-at-Law · LL.M. in Intellectual Property & IT Law (Gold Medal)